Support

Contact us, privacy policy and terms of use.

Contact us

Questions about a scan, a giveaway or your account? Email us and we'll get back to you.

support@scanmedaddy.com

Privacy policy

We store your email address, the username and details you choose to add, your scan history and your portfolio. Scan photos are stored so you can revisit them.

The Live Feed shows recent scans without any username, email or other identifying information — only the card details and the scan photo.

Your portfolio is only visible to others if you turn on the public sharing link on your profile. You can turn it off at any time. Email support to request deletion of your account and data.

We never sell your data. Sign-in is handled through Google; we never see your password.

Terms and conditions

Valuations are estimates based on third-party market data and are provided for information only. They are not an offer, appraisal or guarantee of any sale price.

Shop listings are links to external marketplaces (eBay, TCGplayer, Fanatics Collect). All transactions happen on those platforms and are subject to their terms; we are not a party to any sale.

Giveaways are free to enter, one entry per account per week, and the winner is drawn at random each Sunday at 7:00 PM CT. Winners are announced by username on the Giveaways page.

Entertainment modes produce clearly-labelled simulated figures for on-stream use and must never be presented as real market data.